SINGAPORE Changi Transit Program Extended

Singapore Airlines, in partnership with Changi Airport Group, has advised that the Changi Transit Program—now called Changi Transit Privileges—has been extended.

From now till 31 March 2020, eligible Singapore Airlines, SilkAir or Air New Zealand passengers will receive S$20 transit voucher to use towards your shopping, and save up to S$120 on shopping and dining during your transit in Changi Airport.

The shopping and dining discounts apply at Shilla Duty Free, WHSmith, Pashma, Luvenus Jewellery, Singapore Zoo souvenir, Sony store, Hudsons Coffee, The Kitchen by Wolfgang Puck, and Tanuki Raw Express during your transit.

The Transit Voucher can also be redeemed for one-time access to the Ambassador Lounge at Terminal 2 or 3 for up to two hours. Lounge use includes shower facilities, free flow of non-alcoholic beverages, light refreshments, local & international reading materials and 10% discount for Alcoholic beverages.

Ambassador Lounge, Terminal 2.

Scroll down for some terms and conditions.

For more information, simply leave us a note in the form below, or CALL US to discuss your specific requirements.

We’d love to hear from you.

Terms & Conditions
Passengers travelling on Singapore Airlines (SQ) and/or SilkAir (MI) ticketed and operated flights into and out of Singapore with 13 digits e-ticket numbers begin with 618, 629 or 086. This benefit will also be extended to passengers taking the following flight numbers: SQ4281, SQ4282, SQ4283, SQ4284, NZ281, NZ282, NZ283, NZ284, NZ295 or NZ296 (operated by Air New Zealand) and TR596 or TR597 (operated by Scoot). Passengers must be on transit in Changi Airport on both legs of their journey, which means Singapore is neither the point of origin nor the end destination. Transit passengers on one-way journey or ticket are not eligible. Transit means a layover at Changi Airport of not more than 24 hours. Passengers eligible for the transit rewards can proceed to the iShopChangi Collection Centres which are open 24 hours daily in the transit areas of Terminals 2 and 3. Please present your passport, boarding passes and all e-tickets showing your full itinerary.

QANTAS Singapore Business Lounge Expansion

Qantas has unveiled an expanded Business Lounge in Singapore offering seats for more than 570 customers.

The additional area offers new banquette seating, dining chairs and tables and has been designed to maximise power and data outlets for customers’ devices.

The expansion of the Business Lounge will be followed by the opening of a new First Lounge in November. Both lounges combined will offer seating for more than 800 customers.

Highlights of the Business Lounge, which originally opened in 2013:

  • Neil Perry menus with dishes inspired by regional cuisine and cooked to order.
  • Dining options include the plate of the day at the communal dining area, dishes from the live cooking station, an extensive buffet and snacks at the bar.
  • Spice Temple inspired cocktails, a premium Australian wine selection and a barista service.
  • Service by Sofitel in line with Qantas’ First Lounges in Sydney, Melbourne and Los Angeles.
  • 20 showers, 80-inch television screens and flexible working, relaxing and dining areas.

Qantas operates more than 50 return services through Singapore each week, making it one of the largest foreign airlines to operate out of Changi Airport, with codeshare connections to 16 cities in eight countries on more than 210 Jetstar Asia services.

For more information, simply leave us a note in the form below, or CALL US to discuss your specific requirements.

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Just Back From: New York

Lisa Byers, General Manager of The Travel Authority Corporate & Resource in Fremantle, has just returned from The Big Apple, experiencing the world’s longest flight—Singapore to Newark—along the way.

“It was a remarkably painless journey considering its 18-hour duration”, reports Lisa.

Departing Perth aboard Singapore Airlines flight SQ214 (operated by a Boeing 777), Lisa transited through Singapore Changi Airport before boarding flight SQ22 to Newark.

SQ22 is operated by one of the airline’s new Airbus A350-900 aircraft.

“The A350 is a fabulous aircraft”, says Lisa.

Interestingly, as this aircraft operates on ultra-long routes, it boasts an all-premium layout, configured with 67 Business Class and 94 Premium Economy seats.

Singapore Airlines’ Premium Economy seat.

The 28 inch wide Business Class seats transform into a comfortable 78 inch long bed. That’s nearly two metres long, or six-foot-five in the old money.

“Departing Singapore a little before 1.00am, I slept a solid eight hours in SQ’s super-comfortable business class bed. Waking up, I had some refreshments, watched a movie, and we were just three hours from Newark. It was surreal—the world’s longest flight was over in no time”, adds Lisa.

We’re pleased to report that the Singapore Airlines crew delivered the warm welcome and level of service they’re famous for. Likewise, Lisa couldn’t fault the in-flight amenities, service, complimentary WiFi, the Business Class seat and fully flat bed.


“SQ came with the usual amazing service, product and friendly staff. Upon arrival into Newark Airport at 5.00am we breezed through customs in 10 minutes, tops—probably the easiest and most streamlined trip I’ve had in some time”, says Lisa.

And what about New York itself?

“New York at Christmas time and for New Year is not for the faint-hearted. We made our way there for a family holiday and it is the busiest week on the calendar for tourists, so you have to be prepared. Prepared to queue and wait everywhere you go as there are literally thousands of people at every intersection. But it is still the most amazing city to visit, and seems so much closer now with only one-stop from Perth”, says Lisa.

Her Top Tip?

Book your tickets to everything you want to see and do in New York before you leave home!

Sounds like good advice to us, and certainly something we can help you with next time the Big Apple calls.

For more information, simply leave us a note in the form below, or CALL US to discuss your specific requirements.

We’d love to hear from you.


Qantas has announced a multi-million dollar investment in a new First Lounge and an expansion of the airline’s existing Business Lounge at Singapore Changi Airport.

With development due to start in April 2019, the Singapore First Lounge will offer seating for 240 customers, a luxurious design and premium a la carte dining with Asian-inspired menus.

An impression of the new First Class lounge at Singapore Changi

Set to open towards the end of 2019, the new First Lounge will offer seating for 240 customers and be designed to suit the specific needs of transit travellers, with shower facilities, a cocktail bar, open kitchen and menu offerings reflecting the best of Singapore’s vibrant dining culture. It will join Sydney, Melbourne and Los Angeles as Qantas ports with a dedicated First Lounge.

The existing Business Lounge, which opened in 2013, will also be expanded. Combined, the First and Business Lounges will offer seating for more than 800 customers.

The existing Qantas Lounge at Singapore Changi Airport

Announcing the investment as part of the Qantas Group’s First Quarter trading update, CEO Alan Joyce said the airline’s overall lounge capacity in Singapore would increase by 60 percent.

“With the return of our A380 service to Singapore we’ve got more passengers transiting through our existing lounge and strong demand for travel in premium cabins”, said Joyce.

Singapore is Qantas’ largest hub outside of Australia, carrying more than 20 per cent of the airline’s wide body fleet. Qantas operates over 50 return services in to and out of Changi Airport each week.

For more information, simply leave us a note in the form below, or CALL US to discuss your specific requirements.

We’d love to hear from you.