NEW QANTAS First Lounge in Singapore

Qantas has officially opened its newest First Lounge, a luxury space spread over 1,000 square metres at Singapore’s Changi Airport.

The new First Lounge will operate in tandem alongside the airline’s existing International Business Lounge, providing capacity for 240 customers and a bespoke offering for Qantas’ First Class passengers and top tier frequent flyers.

“Qantas’ new First Lounge in Singapore looks fabulous,” said The Travel Authority Group’s Managing Director, Peter Hosper.

“We have no doubt our clients will love it, and we look forward to sampling its delights ourselves next time we’re travelling through Singapore’s Changi Airport,” he added.

An open kitchen will serve up a Rockpool a-la-carte seasonal menu.

Expect to see local delicacies like a signature tea smoked duck breast with pickled cabbage and Chinese mustard and a laksa with crayfish, bok choy and fried shallots, along with customer favourites such as the salt and pepper squid with green chili sauce.

Qantas Creative Director of Food, Beverage and Service Neil Perry said the dining experience is inspired by Singapore’s vibrant culinary culture.

“The Singapore food scene is one of my favourites in the world. The iconic hawker markets and fine dining restaurants inspired us to design a menu that gives customers an authentic taste of Singapore without leaving the airport,” said Mr. Perry.

The lounge also features a cocktail bar serving French champagne, seasonal spritzes, Singaporean and Australian beer, a variety of Australian wines, and Singapore-inspired cocktails like the Calamansi Mojito – made from the local Calamansi fruit.

Business travellers will be able to work in an open, communal setting or individual lounge chairs with high dividers. USB and charging ports are located throughout, with wireless printing, Wi-Fi and TV screens for customers to stay charged and connected.

The new premium space is Qantas’ fourth First Lounge across its global network, joining Sydney, Melbourne, and Los Angeles.

For more information, simply leave us a note in the form below, or CALL US to discuss your specific requirements.

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SINGAPORE Changi Transit Program Extended

Singapore Airlines, in partnership with Changi Airport Group, has advised that the Changi Transit Program—now called Changi Transit Privileges—has been extended.

From now till 31 March 2020, eligible Singapore Airlines, SilkAir or Air New Zealand passengers will receive S$20 transit voucher to use towards your shopping, and save up to S$120 on shopping and dining during your transit in Changi Airport.

The shopping and dining discounts apply at Shilla Duty Free, WHSmith, Pashma, Luvenus Jewellery, Singapore Zoo souvenir, Sony store, Hudsons Coffee, The Kitchen by Wolfgang Puck, and Tanuki Raw Express during your transit.

The Transit Voucher can also be redeemed for one-time access to the Ambassador Lounge at Terminal 2 or 3 for up to two hours. Lounge use includes shower facilities, free flow of non-alcoholic beverages, light refreshments, local & international reading materials and 10% discount for Alcoholic beverages.

Ambassador Lounge, Terminal 2.

Scroll down for some terms and conditions.

For more information, simply leave us a note in the form below, or CALL US to discuss your specific requirements.

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Terms & Conditions
Passengers travelling on Singapore Airlines (SQ) and/or SilkAir (MI) ticketed and operated flights into and out of Singapore with 13 digits e-ticket numbers begin with 618, 629 or 086. This benefit will also be extended to passengers taking the following flight numbers: SQ4281, SQ4282, SQ4283, SQ4284, NZ281, NZ282, NZ283, NZ284, NZ295 or NZ296 (operated by Air New Zealand) and TR596 or TR597 (operated by Scoot). Passengers must be on transit in Changi Airport on both legs of their journey, which means Singapore is neither the point of origin nor the end destination. Transit passengers on one-way journey or ticket are not eligible. Transit means a layover at Changi Airport of not more than 24 hours. Passengers eligible for the transit rewards can proceed to the iShopChangi Collection Centres which are open 24 hours daily in the transit areas of Terminals 2 and 3. Please present your passport, boarding passes and all e-tickets showing your full itinerary.

SINGAPORE AIRLINES Changi Airport Lounges Revamp

Singapore Airlines has announced a major investment of more than SG$50 million for upgrades to its SilverKris and KrisFlyer Gold Lounges at Singapore Changi Airport Terminal 3.

The redevelopment will see space and total guest capacity of the T3 lounges increase by 30%. The new lounges will offer even more generous open spaces, enhanced facilities and a wide array of food and beverage selections.

The airline advises that it has engaged renowned hospitality designers Hirsch Bedner Associates to “inject a fresh look and feel to each lounge that is modern yet homely, while inspiring a sense of timeless elegance”.

Suites and First Class customers can look forward to a brand new The Private Room and First Class Lounge, with luxurious and intimate seating spaces suitable for both work and rest. The First Class Lounge will continue to feature a flagship bar and The Private Room, a full-service fine dining section within the lounge.

The KrisFlyer Gold Lounge will double in capacity and include dedicated working spaces, as well as larger al fresco seating and dining areas. The lounge will also be equipped with restrooms and showers.

Renovations are expected to be completed by mid-2021.

For more information, simply leave us a note in the form below, or CALL US to discuss your specific requirements.

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WE KNOW: Singapore’s Shangri-La Hotels & Resorts

Emma Dalton, Senior Corporate Travel Consultant at The Travel Authority Corporate Sydney, recently returned from an insightful (and luxurious) trip to Singapore and Europe.

Emma was invited by The Travel Authority Group’s friends at British Airways and Shangri-La Hotels & Resorts to inspect their luxury offerings first-hand. As she travelled, Emma put BA’s Club World Business Class and airport lounges through their paces.

Click Here to read about Emma’s British Airways immersion.

Shangri-La Hotel Singapore.

Before pushing on to London and Paris, Emma ran her discerning eye over iconic Shangri-La hotels in Singapore, as well as a pair of ‘Hotel Jen by Shangri-La’ properties.

First stop: Singapore.

“We arrived into Singapore Changi Airport from Sydney on BA016 at 21.30, then were transferred by Carey Limousines to Shangri-La Hotel Singapore, arriving at about 23.00”, said Emma.

Shangri-La Hotel Singapore is consistently ranked among the world’s best hotels. Set in 15 acres of lush gardens, the legendary hotel offers a tranquil retreat from the buzz and bustle of Singapore and the Orchard Road shopping precinct nearby.

“Shangri-La Hotel Singapore enjoys a great location. This is a city hotel with none of the hustle and bustle you might expect knowing the city’s renowned Orchard Road shopping precinct is just a short walk away”, says Emma.

The hotel features 792 luxurious guestrooms and suites across three distinct wings as well as 182 spacious serviced apartments and residences. It has always been popular with leisure and business travellers alike.

A Valley Wing Deluxe at Shangri-La Hotel Singapore.

Emma stayed in a Valley Wing Deluxe room.

“The Valley Wing has its own entrance which makes it feel very exclusive, and the rooms are so opulent. My Valley Wing Deluxe room had a grand ambiance to it. The over-sized bathroom and huge chandelier really made me feel like I was somewhere special”, Emma recalls.

“The Tower Wing has a contemporary feel to it and, with large rooms, is suited to both business and leisure guests. There’s a floor dedicated to families, boasting five themed family suites and a room that has everything a parent would need if travelling with a baby or young child. Bottles and nappies, books and prams—you name it!”, says Emma.

Castle-themed Family suite.

Finally, a bit of a contrast, Emma described hotel’s Garden Wing as having a genuine holiday feel to it.

“Each Garden Wings room has a balcony—perfect for anyone looking for a city break with a resort vibe”, recommends Emma. The hotel’s pool—the largest in Singapore—will also certainly appeal to the holiday crowd.

Garden Wing Premier Balcony Suite

Highlights of Emma’s stay included:

  • The free-flowing Veuve from 11.00 in the Valley Wing Champagne Bar
  • Daily afternoon tea, dainty sandwiches and pastries, cookies and pralines at The Valley Wing Lobby Lounge
  • Daily evening canapes

Valley Wing Champagne Bar, Shangri-La Hotel Singapore.

“Also, the curated selection of cheeses and ‘Gins around the World’ at The Valley Wing Lobby are all great (and delicious!) selling points for this room category at the hotel”, Emma points out.

During her stay in Singapore, Emma also inspected Shangri-La’s Rasa Sentosa Resort & Spa—a beachside resort on nearby Sentosa Island, Singapore’s playground. Even though the resort is just a 15-minute drive from the city centre, this is very much a leisure property popular with families.

Shangri-La’s Rasa Sentosa Resort & Spa.

The beachfront Shangri-La’s Rasa Sentosa Resort & Spa is home to:

  • 454 rooms and suites
  • 6 restaurants and bars

Emma’s pick of the resort’s restaurants was Trapizza, a casual Italian eatery right on the beach.

Shangri-La Rasa Sentosa Resort’s beachside Trapizza restaurant.

The inspections continued in Singapore at Hotel Jen Tanglin, and Hotel Jen Orchardgateway.

Previously known as Shangri-La’s Traders Hotels, Jen Hotels describe themselves as ‘fresh, friendly and fuss-free. Catering to a new Jeneration of independently minded business and leisure travellers.’

Club Room, Hotel Jen Tanglin Singapore.

“The Jen Hotels vibe is fresh, local and vibrant. The rooms at both Singapore properties are modern and funky”, says Emma.

Her pick of Singapore’s Jens?

“The Hotel Jen Orchardgateway is in a perfect position for both leisure and corporate travellers. The rooftop pool is AMAZING and the rooms, although small, feel larger because of the well throughout floor-plan and loads of natural light”, says Emma.

Hotel Jen Orchardgateway Singapore – Pool.

For more information about Shangri-La’s brilliant portfolio of luxury hotels, leave us a note in the form below, or call us to discuss your specific requirements.

We’d love to hear from you.

WE KNOW: British Airways ‘Club World’ Business Class

Emma Dalton, Senior Corporate Travel Consultant at The Travel Authority Corporate Sydney, has recently returned from an insightful (and luxurious) trip to Singapore and Europe.

Pics from Emma’s British Airways Club World experience.

Emma was invited by The Travel Authority Group’s friends at British Airways and Shangri-La Hotels & Resorts to inspect their luxury offerings first-hand. As she travelled, Emma put BA’s Club World Business Class through its paces aboard the airline’s Airbus and Boeing aircraft.

  • BA016 Sydney to Singapore – Boeing 777
  • BA012 Singapore to London – Airbus A380
  • BA011 London to Singapore – Airbus A380
  • BA015 Singapore to Sydney – Boeing 777

Club World cabin on British Airways A380 aircraft.

On the ground, Emma ran her discerning eye over Shangri-La hotels in Singapore, Paris and London, including some Hotel Jen by Shangri-La properties

CLICK HERE to read about Emma’s Shangri-La hotel inspections in Singapore.

With such high quality ingredients, it’s no surprise that Emma returned to work absolutely buzzing from her BA & Shangri-La experience.

“It was an amazing trip—just incredible”, said Emma.

“From the moment I entered The House lounge in Sydney to the moment I landed home nine days later, the entire experience was absolute luxury. British Airways Club World business class was great. Frankly, the reviews do not do it justice. I have absolutely no hesitation selling and recommending Club World”, added Emma.

British Airways now invites its Sydney Club World and First passengers to The House lounge, rather than the Qantas lounges which have been the airline’s longstanding choice.

The House location at Sydney International Airport.

However, Qantas lounges remain available to BA flyers under Oneworld alliance lounge access rules.

“The House lounge is quiet and intimate and has a great selection of food. You can have a sit down meal before you board your flight—great if you want to board your flight and get straight to work or sleep”, advises Emma.

Service at The House includes à-la-carte dining with waiter service, shower facilities and unlimited WiFi.

Upon boarding flight BA016, the premium service and comfort continued.

“The luxurious Club World bedding by The White Company is just lovely. I loved that they supply a day blanket as well as a duvet for sleeping. Topped off by the biggest pillows in business class, it’s incredibly comfortable. I slept almost as well as I would in my own bed”, she reports.

Club World bedding and in-flight amenity kit.

Emma also noted some nice touches on the in-flight menu.

“In addition to an impressive wine list, on overnight flights, BA offers an an entrée and desert menu to help passengers maximise sleep time. This is a great option if you want something light before making the most of the comfortable bedding. Breakfast can be ordered in advance so it’s ready for you when you wake up”, says Emma.

Comparing the Club World cabins on different aircraft, Emma notes the configuration on both the A380 and the B777 was very similar, although the A380 did feel a little more updated.

“I was seated upstairs on the A380, but made sure to visit the Club World cabin on the lower level. Interestingly, even though there are more seats downstairs, the higher ceilings did make the cabin feel more spacious than the upper deck”, says Emma.

Club World’s forwards-backwards ‘yin-yang’ configuration.

Of Club World’s forwards-backwards seat layout, Emma says, “I travelled forwards and backwards on different sectors and, apart from take off and landing, I found little difference between travelling one way or the other.”

At Singapore Changi Airport, Emma accessed the British Airways Lounge and Concorde Bar in Terminal 1 before pushing on to Paris via London Heathrow. In transit, Emma made the most of services available at the British Airways Galleries Lounge in Terminal 5.

Elemis Spa, T5 Heathrow.

“At Heathrow T5, I recommend heading straight to the Elemis Spa in the lounge area. The spa offers complimentary 15-minute treatments for BA Club World and First customers. Club World customers can’t book ahead but I secured a spot right away”, says Emma.

“The mini facial was just great after our long-haul flight, and filled in the time before our onward flight to Paris. It was the perfect way to transit T5”, added Emma.

For more information about Emma’s BA experience, simply leave us a note in the form below, or CALL US to discuss your specific requirements.

We’d love to hear from you.