In yet another positive sign, Virgin Australia has announced the reopening of its lounges in Perth and the Gold Coast.

Seating capacity within both lounges will, however, be limited due to COVID-related social distancing requirements, and adjustments have been made to the placement of furniture within the lounges to ensure social distancing is maintained at all times.

Both the Perth and Gold Coast lounges will comply with all COVID-19 safe requirements as mandated by the state governments.

Guests will notice some changes including:

  • The requirement to use the QR code to complete sign in upon entry.
  • The entrance foyer will be used as an entry point only.
  • Furniture will be spaced 1.5m apart along with appropriate signage and social distancing markers.
  • Hand sanitiser stations will be placed throughout the lounges.
  • Lounges will be deep cleaned prior to opening, and cleaning undertaken throughout the day.

One of the most obvious changes will be around food and beverage, notably that self-serve food and drinks will not be available.

Pre-made food items including sweet and savoury snacks, sandwiches, fresh fruit, alcoholic beverages (including craft beers and curated wines), barista coffee, premium tea and soft drinks will still be available from the hosted food bar.

The airline’s Gold Coast lounge will be open:

8.00am – 8.00pm Monday to Friday
8.00am – 6.00pm Saturday
8.00am – 8.00pm Sunday

The Perth lounge willl be open:

4.15am – 5.00pm Monday to Friday
5.00am – 12.00pm Saturday
5.00am – 5.00pm Sunday

For more information, simply leave us a note in the form below, or CALL US [1300 935 669] to discuss your specific requirements.

We’d love to hear from you!

CATHAY PACIFIC Temporarily Closes Lounges

Cathay Pacific has temporarily closed three of its lounges at Hong Kong International Airport (HKIA), namely The Bridge, The Deck and The Pier First Class Lounge, from today (17 February 2020) until further notice.

This follows a coronavirus-related short-term capacity reduction of 30% across the combined networks of Cathay Pacific and Cathay Dragon.

The Deck lounge at Hong Kong International Airport.

Cathay Pacific and eligible passengers are advised to visit the airline’s other lounges at HKIA – The Wing First Class and Business Class Lounges, and The Pier Business Class Lounge.

The airline went on to describe implementation of health and safety protocols at it lounges at HKIA, Shanghai Pudong International Airport and Beijing Capital International Airport, where buffet services have been replaced by individually-packed meal options supplemented by made-to-order hot food from the Noodle Bar.

For more information, simply leave us a note in the form below, or CALL US to discuss your specific requirements.

We’d love to hear from you.

VIRGIN AUSTRALIA’S New Wellington Airport Lounge

Virgin Australia has launched its international lounge at Wellington Airport in New Zealand.

The new lounge is located above Gate 48 in the international departures area overlooking the tarmac, and has been described as a ‘private and contemporary space’.

The intimate space has seating for just 32 guests, and offers a selection of fresh hot and cold gourmet food options supplied by Rydges Wellington Airport Hotel.

There’s also a self-service bar and complimentary high-speed WiFi.

It’s important to note, however, that the lounge doesn’t have its own bathrooms but airport facilities are available close by.

Access to the lounge is available 90-minutes prior to each Virgin Australia operated departure.

Lounge Eligibility

  • Business Class guests
  • Velocity Platinum and Gold members (1 guest and 2 children)
  • Virgin Australia Lounge members (1 guest and 2 children)

The airline has advised that access for international partner airlines, complimentary lounge passes and single entry purchases will not be available for the initial launch. Lounge capacity requirements will be assessed post launch to determine feasibility.

For more information, simply leave us a note in the form below, or CALL US to discuss your specific requirements.

We’d love to hear from you.

WE KNOW: Emirates Business Class

Director of The Travel Authority Group, Sarah Bush, recently returned from Dubai in business class aboard an Emirates A380.

Here are Sarah’s trip notes.

Flight EK412 DXB so SYD
Business Class
Seat 12B (aisle/window)

My journey started with the Emirates Chauffeur Drive service picking me up on time from my hotel for a seamless journey to Dubai International Airport.

I was checked in swiftly and made my way to Emirates’ First Class lounge—an open, airy space where my personal waitperson, Chris, found me a seat and took an order of a very healthy breakfast of kale and salad, and fresh prawns accompanied by a glass of Moët. Healthy and sparkling. The lounge is a wonderful, relaxing place to escape the madness of the airport’s buzzing public areas, and to prepare for the 14 hour journey home.

I chose seat 12B. Being a few rows back from the front of the business class cabin, helps with avoiding galley noise. It’s also far enough from the bar at the rear of the aircraft providing a good stretch of the legs and enough distance to reduce any bar sounds.

After my sumptuous breakfast in the lounge, I was handed a food and a drink menu and was content to select just two small plates option rather than the full 4 course meal.

Emirates’ renowned in-flight entertainment system, ICE, has more than 4,000 channels of entertainment. You can’t go wrong and there is something for all ages and tastes.

My gorgeous complementary Bulgari amenity bag came in very handy for re-hydration, socks, toothbrush and other generous goodies you don’t always find these days in business class on other carriers.

I did wander down to the bar for a stretch and a chat with the lovely cabin crew. It’s the perfect excuse to move around and enjoy a bit of human interaction after a few hours comfortably seated.

My seat was made up into a very comfy bed with a thick mattress that provided enough support for a great sleep.

I woke for a cup of tea and, next thing, we were preparing for landing. I loved watching the live footage of our landing from the cameras on board—there is nothing better and more welcoming than landing at Sydney Airport on a beautiful warm sunny day to really make you feel like you’re home.

My Emirates chauffeur was waiting for me in arrivals and whisked me home in next to no time.

For more information about Emirates business class and special offers, simply leave us a note in the form below, or CALL US to discuss your specific requirements.

We’d love to hear from you.

Exclusive Air New Zealand ‘Koru’ Offer

Our good friends at Air New Zealand have very kindly extended us an exclusive offer for our clients to join ‘Koru’, the airline’s Premium lounge and member benefit program.

Until the end of January, Air New Zealand will waive the joining fee of $255!

All you have to pay is the annual membership fee.

If you’re a frequent traveller across the Tasman or to North or South America, this is a great opportunity to make your journey more comfortable and seamless.

Air New Zealand Brisbane International Lounge

Koru membership benefits include:

  • Access to Air New Zealand Lounges and Partner Lounges
  • Access to complimentary frequent flyer seating
  • Priority boarding and priority checked baggage
  • Lounge access for one guest travelling with you
  • An additional checked bag (when travelling on a fare that includes a checked bag)

Learn more about Air New Zealand’s Koru program HERE.

But HURRY! This fantastic offer ends on 31 January 2019.

For more information, simply leave us a note in the form below, or CALL US to discuss your specific requirements.

We’d love to hear from you.