QANTAS Prepares for Easing Restrictions with Flexibility & ‘Fly Well’

Qantas and Jetstar are rolling out a series of wellbeing improvements from 12 June for peace-of-mind in preparation for domestic travel restrictions easing.

The ‘Fly Well’ initiative brings together a range of temporary measures, and represents a combination of best-practice medical advice and feedback from customers.

“We are so encouraged by this action from the Qantas Group, as it hints at the green shoots of recovery.”

Peter Hosper, CEO of The Travel Authority Group

Customer research shows 98 per cent of frequent flyers are planning their next trip once restrictions lift.

“We know we’re still a long way off returning to the travel industry ecosystem of the pre-Covid economy, but every step towards getting people flying again is a positive one,” added Hosper.

The Fly Well measures cover both pre-flight and in-flight experience, including masks being provided to all passengers on each flight. While not mandatory, they are recommended to be worn in the interests of everyone’s peace-of-mind.

The video below highlights some of the Fly Well measures.


The airline points out, too, that the air conditioning systems of all Qantas and Jetstar aircraft are already fitted with hospital-grade HEPA filters, which remove 99.9% of all particles including viruses. Air inside the cabin is refreshed on average every five minutes during flight.

“We’re relying on the cooperation of passengers to help make these changes work for everyone’s benefit, and we thank them in advance for that. Given the great job Australians have done at flattening the curve, we’re confident they’ll respond positively to these temporary changes to how we fly.”

Qantas Group CEO, Alan Joyce.


With so many regular flyers planning their next trip as travel restrictions are steadily adjusted, Qantas and Jetstar have also announced more flexibility.


Book any Qantas or Jetstar Australian domestic flight between 21 May and 30 June 2020, for travel between 12 June and 31 October 2020, and the airline will waive the change fee one time if you decide to change the date of your travel. Customers will have to cover any fare increase (if relevant) for the new booking.

International Flight Credit Extension

Further flexibility has been introduced for international bookings (excluding Trans-Tasman). Customers with an existing Qantas or Jetstar international flight booking, for travel between 1 August and 31 October 2020, who wish to change their plans, can cancel their booking and retain the full value as a flight credit.

Flight credits must be requested by 30 June 2020 and are valid for booking and travel across domestic and international services by 31 December 2021. Jetstar credit vouchers allow up to two years to travel from issue date. Customers will have to cover any fare increase (if relevant) for the new booking.

If your flight is cancelled by the airline, you will be rebooked on the next available flight at no additional cost. Alternatively, you can choose a flight credit or a refund.

For more information, simply leave us a note in the form below, or CALL US to discuss your specific requirements.

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SINGAPORE AIRLINES Sends A380s to Alice Springs

For the first time ever, the world’s biggest passenger plane has landed at Alice Springs Airport. And not just one.

Four of Singapore Airlines’ enormous ‘Super Jumbos’—and an assortment of aircraft from the airline and its subsidiaries—will call Alice Springs home will the global economy stays in hibernation mode.

“With so few services running, the world’s airlines are grounding their fleets in suitable locations like Alice Springs.”

The Travel Authority Group’s CEO, Peter Hosper.

“The images of these huge aircraft parked in remote places really are astonishing,” he added.

Why Alice Springs?

The Red Centre’s arid climate is consistently dry with very little rain, no storms, and relatively low humidity meaning little risk of corrosion for aircraft components. Singapore’s tropical climate with its abundant rainfall and humidity, on the other hand, is not ideal for aircraft storage.

Another well-known region that supports “airplane boneyards” is the Mojave Desert in the United States.

The Victorville aircraft boneyard on the edge of the Mojave desert in Southern California.

However, far from being a “boneyard” where aircraft are broken up for parts and scrapped, APAS provides maintenance for the stored aircraft until their airline or leasing company owners want them back.

The aircraft are being parked at Asia Pacific Aircraft Storage (APAS) located at Alice Springs Airport. APAS owns and operates an aircraft storage and maintenance facility that caters for short, medium and long term storage needs for the airline industry.

The four Singapore Airlines Airbus A380 aircraft will make good use of Alice Springs’ main runway and apron, which unlike many regional airports, can handle every type of aircraft that operate in other major airports.

Alice Springs Airport General Manager, Dave Batic, said this was an exciting opportunity for Alice Springs.

“The COVID-19 situation has presented many unique opportunities for Alice Springs Airport and one of these includes allowing our airline partners to store their aircraft at our facility,” Batic said.

For more information, simply leave us a note in the form below, or CALL US to discuss your specific requirements.

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